Terms of Refund.
If you are not 100% satisfied please contact our 24/7 Customer Support. Creating iosfiles.com account we assume you read all this information and accept the terms.
This Guarantee applies if:
- The credits used on our server were purchased within the last 7 days.
- The services provided in our server as described, did not work properly.
- Your device has no physical damage or software related issues that could cause the software to not work correctly.
- You have not altered any part of your device.
- You followed or read all the instructions given for using our tools.
You did not mistake the Serial / IMEI / UDID / INFO. Wrong registration information is not on refund plan policy. Its very importante you always double check your devices information before register. Also ensure that the device is supported by the service you want to purchase. - You have contacted our 24/7 Customer Support team and have made good faith effort to work with them to resolve your issue.
- Your account, or your business, has not made use of this guarantee before.
To request a refund, contact our 24/7 Customer Service for technical support and we will resolve the issue within 10 business days via e-mail or personal message through our live telegram chat feature.
All refunds goes to your panel account. Not to your bank or to your crypto wallet.
Creating iosfiles.com account we assume you read all this information and accept the terms
Other situations
Purchases outside of the 7 days are generally non-refundable, though we will make every effort to ensure you are satisfied with our service regardless. If there are any questions regarding our refund policy please contact our Customer Service telegram support.
All refunds goes to your panel account. Not to your bank or to your crypto wallet.
If you do not accept our terms, please do not register or do not use our services.