GSX Slow Service -  Report, Case, Replacement, Sold By (IMEI/SN)

SLOW SERVICE - 1h - 12h 

Device Details:

• Product Name: iPhone 12 Pro
• Sold By: APPLE
• Purchased On: 08/15/20
• Purchased In: United States

Coverage Status:

• Warranty Status: Active
• Loaner Device: Yes (Device Replacement)

Activation Policy Details:

• Serial Number: xxxxxxxxxxxx
• IMEI: xxxxxxxxxxxxxxx
• IMEI 2: xxxxxxxxxxxxxxx
• MEID: xxxxxxxxxxxxxx
• Wi-Fi MAC Address: xxxxxxxxxxxx
• Software Version: 16.0
• Carrier: Verizon

Activation Information:

• Initial Activation Policy ID: 12
• Initial Activation Policy: Locked
• Last Applied Activation Policy ID: 12
• Last Applied Activation Policy: Locked
• Next Tether Policy ID: 12
• Next Tether Policy: Locked

Dates:

• First Activation Date: 08/15/20 02:30 PM
• Last Restore Date: 06/15/23 09:12 AM
• Unlock Date: 09/01/20 10:00 AM
• Unlocked: Yes

Case History:

• Case ID: xxxxxxxxxxxx
  • Issue: Activation Lock Removal
  • Support Topic: Activation Lock Issue
  • Status: Resolved (Closed)
  • Date: 09/01/23 04:00 PM